| GENERAL RENTAL
CONDITIONS
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| 1 - GENERAL |
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France Appartements arrange temporary
business or holiday accommodation in downtown Paris for international travelers
and companies.
There are 2 formula of rentals with quite different rental
conditions: 'Chez Moi a Paris' formula with elegant apartments
and apart-hotel style quality services managed by France Appartements and
'Pret a Vivre' formula at best possible rates for self
catering apartments managed directly by owners. |
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| 2 - FORMATION OF CONTRACT |
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2.1 Before making a booking, you must
contact us or check on our web site rentapart.com to obtain confirmation
that your chosen property is available for the date required. You must send
us a completed and signed Booking Request Form and payment of a non refundable
deposit of 25% of the property rental.
A binding contract between the person who has sent the Booking Request Form
and France Appartements will be made only when we issue a rental lease with
a booking confirmation reference number.
The person who has sent the Booking Request Form is responsible for payment
of the price of the temporary rental and the compliance of himself and all
the members of the party with these general rental conditions.
2.2 Bookings cannot be accepted from persons under 18 years of age at the time
of booking. We reserve the right to refuse a booking without giving any reason.
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| 3 - PAYMENT |
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3.1 The balance must be paid not later than the first day of the rental
or the first day of the extra period. Failure to pay the balance on time
will constitute cancellation and cancellation charges will become payable
in accordance with paragraph 6 and the tenant will have no right and no
title to stay in the property. If the tenant is already in the property,
he has to leave it at once.
We do accept major credit cards, bank wires and cash. We do not accept cheque.
3.2 If you book an accommodation less than 8 nights before the arrival,
the full rental charge is payable at the time of booking.
3.3 Receipt and banking of any deposit shall not constitute acceptance of any
booking. A binding contract exists only when we issue a Booking Confirmation
with a number of file. |
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| 4 - RATES |
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4.1 The price given are in EUROS
and the rent is prorated per night according the length of the stay on
nightly (1 night) basis for stays up to 6 nights, weekly (7 nights) basis
for stays from minimum 7 nights or monthly (30 nights) basis for stay
of minimum 30 nights, unless otherwise stated.
All rates published by France Appartements can be changed without notice.
4.2 Properties are let fully furnished and equipped .The Internet
web pages states the additional facilities and services
available at any individual apartments.
4.3 Formula
CHEZ MOI A PARIS with extensive hospitality services
Rates include with Chez Moi Units:
ALL TAXES
HOUSEKEEPING ONCE A WEEK (every 7 nights) AND at the end of the
stay
Direct, express Check-in at - or nearby - the apartment. Express
Check-out at the apartment.
Basic apartment insurance except for guest luggage and values
24h/day telephone assistance number
Rates DO NOT include with Chez Moi Units:
Electricity and gas according meter
(except when it is indicated in the particular rate description)
Telephone card or call units
Extra services on request available only with Chez moi units: extra
housekeeping, breakfast, fax, mobile, VCR-DVD rentals, laundry.
Insurance for guests' luggage, cash, valuables: please contact
your insurance agent before departure
TENANT GUARANTY DEPOSIT (or security tenant DEPOSIT): always requested.
Amount according length of the stay. To be paid when the rental balance
is due. See below for details.
4.4
Formula PRET A VIVRE with direct owner management
RATES INCLUDE with Pret a Vivre Units:
ALL TAXES
Basic apartment insurance except for guest luggage and values
RATES DO NOT INCLUDE with Pret a Vivre Units:
Electricity and gas according
meter (except when it is indicated in the particular rate description)
Telephone card or call units
FINAL cleaning of the apartment.
To settle directly with the owner,
Insurance for guests' luggage, cash, valuables: please contact
your insurance agent before departure
TENANT GUARANTY DEPOSIT (or security tenant DEPOSIT): always
requested. Amount according length of the stay. To be paid when the rental
balance is due. See below for details.
4.5 TENANT DEPOSIT - GUARANTY DEPOSIT or security tenant
deposit
A deposit is required to cover the cost of any damage or breakages and
the cost of telephone and others services. The guaranty or security deposit
will be returned to you within one month of your departure from the property
less any costs. Delays may be caused while we are waiting to receive bills
from providers. If you pay by credit card this amount will refunded only
to your credit card. Extra delays can be caused by credit card network.
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| 5 - ALTERATIONS OR
CANCELLATION BY US |
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5.1 In the unlikely event that it is necessary to make an alteration
to or cancel the temporary accommodation specified in the booking confirmation
form we will inform you as soon as possible and , if requested, we will
try to arrange alternative accommodation of similar or higher type and
standard and in a similar location as that originally requested.
5.2 If the alternative temporary accommodation is not acceptable, we will refund
in full all monies paid and shall be under no other liability than the amount
paid to get the booking confirmation (25% of the rent in most of the cases).
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| 6 - CANCELLATION BY YOU |
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6.1 Any cancellation by you (for
whatever reason) must be in writing. The effective date of cancellation
is the date on which written notification is received by us in Paris (France
Appartements 97 avenue des Champs Elysées 75008 Paris - FAX 33
(0)1 56 89 31 01 - E-mail: info@rentapart.com).
6.2 If you cancel at any time between the day after you received the
Booking Confirmation and the day when the rental balance is due or
if the booking is cancelled by us due to non payment of the rental balance
on time, you will lose your booking deposit.
6.3 If you cancel after the day when the rental balance is due or if
you do not arrive at the first day of the stay (no show), or if you vacate
the property before the end of the rental period, you will lose
the full rental cost (except the tenant deposit).
For stays of more than two months, special departure conditions may be
applicable upon particular prior booking condition.
6.4 To avoid cancellation fees, we recommend you to book only when your
travel dates are firm and to ask your travel agent for a cancellation
insurance. Also a cancellation insurance is offered by us at the
time of booking.
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| 7 - AMENDMENTS BY YOU |
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| Upon receipt of your Booking Confirmation,
please check the details to make sure they are correct. If the day after
your booking has been accepted you require us to amend it in any way, or
to re-invoice you, we reserve the right to charge an amendment fee of 45
EUR per Booking Request Form. We reserve the right to treat a change of
property and/or rental dates as a cancellation of one accommodation and
the booking of another. |
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| INFORMATION AND
PICTURES |
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8.1 While we make every effort to ensure that description and picture
are accurately reproduced, we cannot accept responsibility for errors contained
therein or the results thereof.
8.2
You must accept that minor differences Concerning
element of comfort, decoration and furnishings, please refer to the written
description of the page. Some details and equipment you can see on the pictures
as flowers, candles, bottles of wine, some pieces of dishes or crockery...
are not provided on our regular arrangement.
8.3 To simplify our offers we can have grouped together two or more similar
units under the same name and reference and just only one has been taken
in picture. Some pieces of furniture and the colours of the fabrics may
be different from each other but the quality of the décor, the general
lay out and the list of amenities are, of course, the same for all units.
8.4 France Appartements reserve the right to make modifications
to the property specification that are considered necessary in
the light of operating requirements. In the interests of continued
improvement, France Appartements reserve the right to alter furniture,
fittings, amenities, facilities, or any part of any activities,
either advertised or previously available, without prior notice.
8.5 If material changes occur after your booking has been confirmed we will advise
you if there is time before departure.
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| 9 - NUMBER OF PEOPLE USING
THE TEMPORARY ACCOMMODATION |
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| Only those persons named on the booking form may use the property without
prior agreement. The number of people staying at the property must not
exceed the number of sleeping places indicated in the booking confirmation
(number also including infants under two years). In the event that the
maximum number is exceeded without prior agreement, France Appartements
reserves the right to refuse or revoke the contract at its sole discretion. |
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| 10 - ACCESS - ARRIVAL AND
DEPARTURE TIME |
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Except for
some apartments - and when the rental contract is no entirely completed
- there is no need to come to our office the days when you travel: the
access is DIRECT at - or nearby - the apartment:
Only for Chez Moi units: self check-in and express check-out service
> If the check-in
is direct on site or nearby, you will find the keys at your arrival
in an entry hall. You will leave the keys in the apartment at your departure.
> In case of any question when you check-in, or check-out, just call
our reception team or our 24h assistance phone service.
For all units, you must arrive after 2.00 p.m. on the rental start date
and the accommodation must be vacated by 12.00 p.m.(noon) on the last
day of the stay. If these times are difficult please advise us at the
time of booking. If you arrival is delayed you must inform France Appartements
(Chez moi units) or the apartment's owner (Pret a Vivre units) so that
suitable arrangements can be made for entry to the temporary accommodation.
If you arrive after you may not be able to occupy the property until next
day.
Only For "Chez Moi" guests there are possibilities
of an EARLY check-in service and a LATE check-out service at
extra charge (50% of the night rate each service) .
France Appartements, the apartment's owner or his/her representativeshall
be allowed access to the accommodation at any reasonable time during any
occupancy for the purposes of inspection and maintenance. |
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| 11 - PETS |
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France Appartements understands how wonderful it is to share an apartment
in Paris with your canine or feline companion. Pet lovers ourselves, we
yet realise that, especially in unfamiliar settings, dogs will be dogs
cats will be cats, despite an historical track record of exemplary behaviour.
So, Pets are allowed but only with a prior written permission of us. You may
be asked for additional deep cleaning service and security deposit. |
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| 12 - YOUR
RESPONSIBILITIES |
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| You must keep the temporary accommodation and all furniture, fittings,
effects, facilities and equipment in the same state of repair and condition
as at the commencement of the stay, and leave the accommodation in the
same state of cleanliness and general order in which it was found. You
are responsible for all damage or loss which occurs to the property or
its contents during your occupation, and will be responsible for paying
appropriate compensation to us as representative for the Property Owner
in the event of damage. |
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| 13 - COMPLAINTS |
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In the unlikely event that you are disappointed with the temporary accommodation,
you must contact at once France Appartements. We will try to solve the
problem.
If after that you still feel that the problem has not been resolved to your
reasonable satisfaction you should within 7 days of returning from Paris,
put tour comments in writing first to us and then to the Tourist Board of
Paris - 25 rue des Pyramides 75001 Paris FRANCE - (as we are a Member of
this society, we will accept the entremise).
If you vacate the property before the end of the rental period without our authorisation
you shall lose any rights to compensation. |
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| 14 - LIABILITY OF US AND
PROPERTY OWNER |
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14.1 Neither we (as representative for the Property Owner) nor the Property
Owner shall be responsible for the death of or personal injury of you or
any person named on the Booking Form or other person at the property unless
this results from the proven negligence of owner, ourselves, or our employees.
14.2 We shall not be liable for any loss, breach or delay due to any cause beyond
our reasonable control including though not limited to act of God, explosion,
flood, tempest, fire or accident, war or threat of war, civil disturbance, acts,
restrictions, regulations, by-laws, or measures of any kind on the part of any
governmental or local authority, strikes, lockouts, or other industrial actions
or disputes or adverse weather conditions. In any such case we shall be entitled
to treat the contract as discharged.
14.3 In the event of such discharge our liability shall be limited to the return
of sums paid to us in respect of the unused portion of the rent calculated on
a pro rata night basis.
14.4 We cannot be held responsible for breakdown of mechanical equipment of the
accommodation or common to the building, such as pumps, boilers, lift, electric
doors, heater systems, TV antenna etc., nor for failure of public utilities such
as water, gas and electricity, TV cable.
14.5 Neither we nor the Property Owner is responsible for noise or disturbance
originating beyond the boundaries of the temporary accommodation or which is
beyond our control. |
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| 15 - CLEANING &
LINEN |
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The property will be clean throughout
at the beginning of the rental period and you must leave it clean throughout
at the end of the period. Please kindly note that a regular maid service
is included every seven nights and /or at the end of the stay only with
Chez Moi units
Linen is included in all our properties, but is advisable to
take baby linen. Linen is changed once per week with maid service only
with Chez Moi units.
There is no maid and linen service with Pret a Vivre units.
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| 16 - BEHAVIOUR |
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| The person signing the contract is responsible for the correct and decent
behaviour of his/her party. Should you and your party not behave in such
a manner, France Appartements may at its absolute discretion ask you and
your party to vacate the property without a refund of the rent. |
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| 17 - STAFF |
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The services of some staff are included
according the rate conditions (see 4)
Additional maids, arrival-departures transferts and personal services
are available only with Chez Moi units at an extra charge although
such services cannot be guaranteed. Please give us as much notice as possible
and we shall try to assist. For a better service it is advisable to complete
our reservation form for additional services in at the time you make your
booking
We accept no responsibility for additional staff or services not paid
to France Appartements. Any other arrangements you make with any person
or company, including the apartment's onwer, providing services whilst
you are staying at the property are between you and the person or the
company and we accept no responsibility for these services provided and
the terms on which they are provided.
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| 18 -
PHOTOGRAPHS |
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> Photographs
published on Internet web: see 8
Photographs taken at our
properties cannot be used or sold for profit without authorisation
from France Appartements.
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| 19 - SOCIAL, BUSINESS, TRADE
EVENTS AND OTHER FUNCTIONS |
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| It is the policy of ourselves, and the Property Owners we represent,
to allow only residential use and not to allow social, business, trade
events and other functions (exhibitions, trade desks, weddings, receptions,
large cocktail parties) on the property. |
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| 20 - SECURITY AND
VALUABLES |
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Any valuables left at the property are left at your own risk. Neither
France Appartements nor the Property Owner nor our agents are responsible
for their loss.
All our properties are very downtown and as with all properties in prime locations,
there may be a risk of burglary. Entrance door must be always locked with key(s)
when you are outside as well as inside the accommodation. Where provided, safes
must used and proper care taken against theft and burglary. We accept no responsibility
for any loss, damage or consequential losses due to theft or any other security
related incident howsoever caused. |
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| 21 - INSURANCE of the property |
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The property itself and its furniture
is covered by insurance in case of fire, water leak, burglary or window
glass breakages.
Your belongings are not covered by the property insurance.
We strongly recommend you to cover yourself,
every member of your party, your luggage and your party's luggage, cash,
jewels, valuables, etc. by a comprehensive travel insurance including
also personal responsability.
Please contact your insurance agent or your travel agent before leaving
your permanent home.
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| 22 - LAW |
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All contractual obligations arising out of these
booking rental conditions shall be deemed to come into
existence in Paris, FRANCE, and be subject to French
law and the exclusive jurisdiction of the Parisian
courts. |
Version 22 JUILLET 2008 FL |